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Privacy Policy

Effective Date: 13 May 2026

This Privacy Policy explains how The Kulture Mozambique, LDA. (“The Kulture”, “we”, “our”, or “us”) collects, uses, stores and protects personal information obtained through The Kulture Website and through our services, communications and digital platforms.

By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

1. Company Information

The Kulture Mozambique, LDA.
Rua Abreu Lima, No. 78, Flat 1, R/C
Maputo – Mozambique

NUIT: 401745343

2. Information We Collect

We may collect and process the following information:

Personal Information
  • Full name
  • Email address
  • Phone number
  • Company or organisation name
  • Job title
  • Billing or invoicing information
  • Information submitted through contact forms
Technical Information
  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website
  • Website usage statistics
  • Cookies and tracking information
Project and Communication Information
  • Files, documents or materials shared with us
  • Feedback and communications
  • Creative briefs and project-related information

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests;
  • Provide and manage our services;
  • Communicate regarding projects or proposals;
  • Improve website functionality and user experience;
  • Send updates, newsletters or marketing communications;
  • Process invoices and payments;
  • Comply with legal obligations.

We only process personal data for legitimate business purposes and in accordance with applicable laws.

4. Sharing of Information

We do not sell personal information.

We may share information with:

  • Service providers and contractors assisting in our operations;
  • Hosting providers and digital platforms;
  • Professional advisors or legal authorities where required by law;
  • Business partners directly involved in project execution.

All third parties are expected to maintain appropriate confidentiality and security measures.

5. Data Storage and Security

We implement reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access;
  • Loss or theft;
  • Disclosure;
  • Alteration or destruction.

While we strive to protect your information, no online platform or electronic transmission is completely secure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance;
  • Analyse traffic and usage;
  • Enhance user experience;
  • Support marketing and analytics activities.

Users may disable cookies through browser settings, although some website features may not function properly.

7. Retention of Information

We retain personal information only for as long as necessary to:

  • Fulfil the purposes described in this Policy;
  • Comply with legal and contractual obligations;
  • Resolve disputes and enforce agreements.

8. Your Rights

Subject to applicable Mozambican law, you may have the right to:

  • Request access to your personal information;
  • Request correction of inaccurate information;
  • Request deletion of personal data where applicable;
  • Object to certain processing activities;
  • Withdraw consent for marketing communications.

Requests may be submitted using the contact information below.

9. Third-Party Links

Our website may contain links to external websites or third-party platforms.

We are not responsible for the privacy practices, content or policies of third-party websites.

10. International Transfers

Where necessary, information may be processed or stored outside Mozambique through trusted service providers and digital platforms.

By using our services, you consent to such transfers where applicable.

11. Children’s Privacy

Our services and website are not intended for children under the age of 18.

We do not knowingly collect personal information from minors without appropriate consent.

12. Changes to This Privacy Policy

The Kulture Mozambique, LDA. reserves the right to update or modify this Privacy Policy at any time.

Updated versions will be published on this page with the revised effective date.

13. Governing Law

This Privacy Policy shall be governed and interpreted in accordance with the laws of the Republic of Mozambique.

Any disputes relating to privacy or data protection shall be subject to the competent courts of Maputo, Mozambique.

14. Contact Information

For questions regarding this Privacy Policy or requests related to personal information, please contact:

The Kulture Mozambique, LDA.
The Kulture Website
Email: info@thekulture.co.mz
Maputo – Mozambique